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Human factor


The culture in a shipping organisation is not just about what you do or what type of communications you are having. It is also about how you prioritise safety and if you encourage learning and development.

We contacted Fenna van de Merwe who is a principal consultant at DNV, focusing on human factors, safety, risk, and reliability. She is also the lead author of DNV’s recent white paper “Closing the Safety Gap in an era of transformation”, which has received a lot of attention due to its human and safety culture centric approach. Fenna has long experience from practical safety culture programs run in different shipping companies and operations.


Fenna van de Merwe in Alandia podcastTIME STAMPS:

00:01:24 The interview begins
00:02:02 Who is Fenna?
00:06:50 What is safety culture?
00:09:01 The safety culture maturity of shipping industry
00:11:30 Working up the ladder
00:19:12 Honest answers from the interviews
00:24:38 Misconception about safety culture
00:27:16 The problems with working in silos
00:30:18 A human centred approach
00:34:02 The technology gap
00:37:43 Leadership that can use negative feedback to develop
00:40:16 A project that went well
00:44:55 It’s a top-down process
00:49:02 The art of measuring nothing
00:51:49 Advice step by step if you want to work with your safety culture


Download DNV’s White Paper “Closing The Safety Gap In An Era Of Transformation”>>

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