Emergency contact

Our emergency 24/7 duty phone outside office hours is kept by one of our claims executives and can be reached on:

+358 40 7085 300

During office hours our claims handlers are ready to immediately respond to your emergency. Please find our contact details here:

Emergency handling process

We focus on immediate action in order to protect people, the environment and property. At the initial critical phase, a number of actions are managed concurrently. Quick decision making is required in contacting the authorities and establishing lines of communication. Our situation room will be manned in accordance with our emergency response plan.

Our extensive experience in marine insurance ensures that we are thoroughly prepared to take the right course of action in emergency situations.

When reporting an emergency please have at hand:

  • Name and IMO number of the vessel
  • Date and time of the casualty
  • Location (port or position)
  • A brief description of the casualty
  • Contact details for the ship
  • Contact details for the ship management
  • Contact details for the port
  • Contact details for the agent

Download our Emergency Contact Sheet here:  

READY TO ASSIST IN EVERY SITUATION

Find your dedicated expert below.

Claims

bw_56I0592

Ronny Hindersson

Senior Claims Manager
bw_J4A7969

Tommy Brune

Senior Claims Executive
bw_J4A7877

Fred Hansson

Claims Executive
mw

Markus Willman

Claims Executive
bw_56I0686

Benjamin Byman

Claims Executive
David Falck_BW

David Falck

Claims Executive
daniel_eriksson

Daniel Eriksson

Claims Executive
IMG_0293_300x440px_bw

Henrik Tikkanen

Claims Adjuster
mats_johansson_bw

Mats Johansson

Claims Adjuster
anna_k_bw

Anna Kuhlman

Claims Assistant
bw_56I0532

Susam Sommarlund

Claims Assistant

Suvi Niemivuo- 49 (2)

Suvi Niemivuo

Senior Claims Executive /Team leader
christelsundman_0

Christel Sundman

Claims Executive
Jenny Appel_bw

Jenny Appel

Claims Executive

Lars Laitinen, Alandia

Lars Laitinen

Senior Claims Handler, Sweden
jenny_hellzon

Jenny Hellzon

Claims Handler, Sweden
wesmans_logo

Wesmans Oy

Claims Finland and Baltic countries

IMG_0288_300x440px_bw

Johan Lång

Head of Claims