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Emergency contact

Our emergency 24/7 duty phone outside office hours is kept by one of our claims executives and can be reached on:

+358 40 7085 300

During office hours our claims handlers are ready to immediately respond to your emergency. Please find our contact details here:

Emergency handling process

We focus on immediate action in order to protect people, the environment and property. At the initial critical phase, a number of actions are managed concurrently. Quick decision making is required in contacting the authorities and establishing lines of communication. Our situation room will be manned in accordance with our emergency response plan.

Our extensive experience in marine insurance ensures that we are thoroughly prepared to take the right course of action in emergency situations.

When reporting an emergency please have at hand:

  • Name and IMO number of the vessel
  • Date and time of the casualty
  • Location (port or position)
  • A brief description of the casualty
  • Contact details for the ship
  • Contact details for the ship management
  • Contact details for the port
  • Contact details for the agent

Download our Emergency Contact Sheet here:  

READY TO ASSIST IN EVERY SITUATION

Find your dedicated expert below.

Claims

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Ronny Hindersson

Head of H&M Claims
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Tommy Brune

Senior Claims Executive
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Fred Hansson

Claims Executive
markus_willman

Markus Willman

Claims Executive
Thomas Forsman BW

Thomas Forsman

Claims Executive
Phone: +3581829601
Mobile: +358409226889
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Benjamin Byman

Claims Executive
david_falck

David Falck

Claims Executive
Stephanie Sjöblad

Stephanie Sjöblad

Claims adjuster
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Mats Johansson

Claims Adjuster
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Anna Kuhlman

Claims Assistant
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Susam Sommarlund

Claims Assistant

Suvi Niemivuo- 49 (2)

Suvi Niemivuo

Claims Manager P&I
Jenny Appel_bw

Jenny Appel

Claims Executive

Suvi Niemivuo- 49 (2)

Suvi Niemivuo

Claims Finland and Baltic countries
Lars Laitinen, Alandia

Lars Laitinen

Senior Claims Executive / Teamleader, Sweden
jenny_hellzon

Jenny Hellzon

Claims Handler, Sweden