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Emergency contact

Our emergency 24/7 duty phone outside office hours is kept by one of our claims executives and can be reached on:

+358 40 7085 300

During office hours our claims handlers are ready to immediately respond to your emergency. Please find our contact details here:

Emergency handling process

We focus on immediate action in order to protect people, the environment and property. At the initial critical phase, a number of actions are managed concurrently. Quick decision making is required in contacting the authorities and establishing lines of communication. Our situation room will be manned in accordance with our emergency response plan.

Our extensive experience in marine insurance ensures that we are thoroughly prepared to take the right course of action in emergency situations.

When reporting an emergency please have at hand:

  • Name and IMO number of the vessel
  • Date and time of the casualty
  • Location (port or position)
  • A brief description of the casualty
  • Contact details for the ship
  • Contact details for the ship management
  • Contact details for the port
  • Contact details for the agent

Download our Emergency Contact Sheet here:  

READY TO ASSIST IN EVERY SITUATION

Find your dedicated expert below.

Claims

johan_henriksson_BW

Johan Henriksson

Head of Marine Claims
bw_56I0592

Ronny Hindersson

Senior Claims Adviser
bw_J4A7969

Tommy Brune

Senior Claims Executive
markus-willman

Markus Willman

Claims Executive
Thomas Forsman BW

Thomas Forsman

Claims Executive
Phone: +3581829601
david_falck

David Falck

Claims Executive
anton_mansnerus_bw

Anton Mansnerus

Claims Executive
henrik_thyren_bw

Henrik Thyrén

Claims Executive
Phone: +358 18 29671
mats_johansson_bw

Mats Johansson

Manager Adjusting and Following Claims
henrik_tikkanen

Henrik Tikkanen

Claims Adjuster/Lawyer
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Susam Sommarlund

Claims Coordinator
anna_k_bw

Anna Kuhlman

Claims Coordinator

Jenny Appel_bw

Jenny Appel

Senior Claims Executive / Teamleader
Alexandra_Lindahl_bw

Alexandra Lindahl

Claims Executive P&I

Lars Laitinen, Alandia

Lars Laitinen

Senior Claims Executive / Teamleader, Sweden
jenny_hellzon

Jenny Hellzon

Claims Handler, Sweden