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Legal notice

Alandia Försäkring Abp, with business identity code 0145065-2, has been granted a concession Finland. Alandia’s operations are monitored by the Finnish Financial Supervisory authority, and the Data Ombudsman’s Office. In the case of cross-border trade, Alandia’s operations may be monitored by other supervisory authorities, e.g. in Sweden by Finansinspektionen.

We want to hear your opinion

We value your satisfaction as a customer of our services, and we are committed to ensuring that you receive the best possible care from us. If you have any concerns or questions regarding your case, we advise you to first contact the person handling your matter. In the event that you disagree with a decision made about an insurance claim, please refer to the appeal instructions included with the decision. The contact details of the claims handler are available in the decision.

For all other inquiries, you are welcome to submit a complaint by filling out the form below or by sending the complaint via email to complaints@alandia.com.

If you provide your contact information, you will be informed of the handling of your complaint. We aim to provide a written response within 14 days.

  • Here you can read more about the handling of personal data: Privacy notice