Alandia Försäkring Abp, with business identity code 0145065-2, has been granted a concession Finland. Alandia’s operations are monitored by the Finnish Financial Supervisory authority, and the Data Ombudsman’s Office. In the case of cross-border trade, Alandia’s operations may be monitored by other supervisory authorities, e.g. in Sweden by Finansinspektionen.
Privacy notice
The purpose of the Privacy policy is to inform individuals about how Alandia in general processes and protects personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable local privacy legislation.
Cookie policy
Alandia use so-called “Cookies”. These are both session cookies and persistent cookies.
Terms of use
The content of this website is published by Alandia Insurance. Use of Alandia Insurance’s website is regulated by these terms of use, and it is presupposed that the user will approve these terms of use, thus we recommend that you familiarise yourself with them before using our website.
Not satisfied
As an insured party or person seeking compensation you have at your disposal various means of getting a decision revised.
Accessibility statement
This website is subjected to the law of Provision of digital services. For those websites that exercise authority accessibility should be made available, meaning they have to offer equal possibilities of use for everyone.
Whistleblowing
If you are an employee, service provider, or board member and suspect any violations or unethical behavior, we encourage you to report your suspicions using the external reporting tool provided by &Frankly
Have your say about Alandia
It is important to us that you, as a customer, are satisfied with our services and the way we treat you. If our service does not meet your expectations, we would like to hear from you.
If you have any questions regarding a specific matter, you should first contact the person handling your case. If your matter concerns dissatisfaction with a decision regarding insurance compensation, please follow the instructions in the appeal guidelines attached to the decision. For other matters, you are welcome to submit a complaint by completing the form below or by emailing your complaint to Alandia at complaints@alandia.com.
If you provide your contact details, you will be informed of the progress of your complaint. We aim to provide a written response within 14 days.