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Emergency contact

Our emergency 24/7 duty phone outside office hours is kept by one of our claims executives and can be reached on:

+358 40 7085 300

During office hours our claims handlers are ready to immediately respond to your emergency. Please find our contact details here:

Emergency handling process

We focus on immediate action in order to protect people, the environment and property. At the initial critical phase, a number of actions are managed concurrently. Quick decision making is required in contacting the authorities and establishing lines of communication. Our situation room will be manned in accordance with our emergency response plan.

Our extensive experience in marine insurance ensures that we are thoroughly prepared to take the right course of action in emergency situations.

When reporting an emergency please have at hand:

  • Name and IMO number of the vessel
  • Date and time of the casualty
  • Location (port or position)
  • A brief description of the casualty
  • Contact details for the ship
  • Contact details for the ship management
  • Contact details for the port
  • Contact details for the agent

Download our Emergency Contact Sheet here:  

READY TO ASSIST IN EVERY SITUATION

Find your dedicated expert below.

Claims

Johan

Johan Henriksson

Head of Marine Claims
ronny

Ronny Hindersson

Senior Claims Adviser
Thomas

Thomas Forsman

Claims Executive
Tommy

Tommy Brune

Senior Claims Executive
Pernilla Trygg

Pernilla Trygg

Claims Executive
Mobile: +46 72 348 2546
Henrik Th

Henrik Thyrén

Claims Executive
Markus

Markus Willman

Claims Executive
Gustav

Gustav Platzer

Claims Adjuster
Mobile: +46 72 348 2549
david

David Falck

Claims Executive
Henrik

Henrik Tikkanen

Claims Adjuster/Lawyer
Susam

Susam Sommarlund

Claims Coordinator
Anna

Anna Kuhlman

Claims Coordinator
Mats

Mats Johansson

Head of Commercial Claims

Jenny A

Jenny Appel

Senior Claims Executive / Teamleader
Alexandra

Alexandra Lindahl

Claims Executive P&I

Lars

Lars Laitinen

Senior Claims Executive / Teamleader, Sweden
Jenny H

Jenny Hellzon

Claims Handler, Sweden