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CONTACT
Alandia/Commercial Marine/Claims service/In case of emergency

Emergency contact

Our emergency 24/7 duty phone outside office hours is kept by one of our claims executives and can be reached on:

+358 40 7085 300

During office hours our claims handlers are ready to immediately respond to your emergency. Please find our contact details here:

Contact Alandia

Emergency handling process

We focus on immediate action in order to protect people, the environment and property. At the initial critical phase, a number of actions are managed concurrently. Quick decision making is required in contacting the authorities and establishing lines of communication. Our situation room will be manned in accordance with our emergency response plan.

Our extensive experience in marine insurance ensures that we are thoroughly prepared to take the right course of action in emergency situations.

When reporting an emergency please have at hand:

  • Name and IMO number of the vessel
  • Date and time of the casualty
  • Location (port or position)
  • A brief description of the casualty
  • Contact details for the ship
  • Contact details for the ship management
  • Contact details for the port
  • Contact details for the agent

Download our Emergency Contact Sheet here:  

Emergency contact sheet

READY TO ASSIST IN EVERY SITUATION

Find your dedicated expert below.

Claims

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Johan Henriksson

Head of Marine Claims
Phone: +46 8 425 025 36
Mobile: +46 70 787 04 07
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Ronny Hindersson

Senior Claims Adviser
Phone: +358 18 29 613
Mobile: +358 40 5013 825
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Thomas Forsman

Claims Executive
Phone: +358 18 29 601
Mobile: +358 40 922 68 89
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Tommy Brune

Senior Claims Executive
Phone: +46 8 446 34 59
Mobile: +46 76 793 33 77
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Markus Willman

Claims Executive
Phone: +358 18 29 697
Mobile: +358 40 658 31 43
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Pernilla Trygg

Claims Executive
Phone: +46 10 288 9612
Mobile: +46 72 348 2546
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Henrik Thyrén

Claims Executive
Phone: +358 18 29 671
Mobile: +358 40 922 68 93

David Falck

Claims Executive
Phone: +358 18 29 741
Mobile: +358 457 342 14 24
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Gustav Platzer

Claims Executive
Phone: +46 10 288 9611
Mobile: +46 72 348 2549
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Rikard Enskär

Claims Executive
Phone: +46 10 288 9610
Mobile: +46 72 348 2542
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Henrik Tikkanen

Claims Adjuster/Lawyer
Phone: +358 18 29 717
Mobile: +358 40 726 52 00
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Susam Sommarlund

Claims Coordinator
Phone: +358 18 29 636
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Anna Kuhlman

Claims Coordinator
Phone: +358 18 29 634
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Mats Johansson

Head of Commercial Claims
Phone: +46 8 425 02 541
Mobile: +46 72 077 21 17

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Jenny Appel

Senior Claims Executive / Teamleader
Phone: +358 18 29 691
Mobile: +358 40 58 74 329
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Alexandra Lindahl

Claims Executive P&I
Phone: +358 20 52 52 533
Mobile: +358 40 922 6866

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Lars Laitinen

Senior Claims Executive / Teamleader, Sweden
Phone: +46 8 505 884 89
Mobile: +46 70 369 60 64
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Jenny Hellzon

Claims Handler, Sweden
Phone: +46 8 505 88 487
Mobile: +46 73 032 30 33