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CONTACT
Alandia/Commercial Marine/Claims service/In case of emergency

Emergency contact

Our emergency 24/7 duty phone outside office hours is kept by one of our claims executives and can be reached on:

+358 40 7085 300

During office hours our claims handlers are ready to immediately respond to your emergency. Please find our contact details here:

Contact Alandia

Emergency handling process

We focus on immediate action in order to protect people, the environment and property. At the initial critical phase, a number of actions are managed concurrently. Quick decision making is required in contacting the authorities and establishing lines of communication. Our situation room will be manned in accordance with our emergency response plan.

Our extensive experience in marine insurance ensures that we are thoroughly prepared to take the right course of action in emergency situations.

When reporting an emergency please have at hand:

  • Name and IMO number of the vessel
  • Date and time of the casualty
  • Location (port or position)
  • A brief description of the casualty
  • Contact details for the ship
  • Contact details for the ship management
  • Contact details for the port
  • Contact details for the agent

Download our Emergency Contact Sheet here:  

Emergency contact sheet

READY TO ASSIST IN EVERY SITUATION

Find your dedicated expert below.

Claims

johan_henriksson_BW

Johan Henriksson

Head of Marine Claims
Phone: +46 8 425 025 36
Mobile: +46 70 787 04 07
bw_56I0592

Ronny Hindersson

Senior Claims Adviser
Phone: +358 18 29 613
Mobile: +358 40 5013 825
bw_J4A7969

Tommy Brune

Senior Claims Executive
Phone: +46 8 446 34 59
Mobile: +46 76 793 33 77
markus-willman

Markus Willman

Claims Executive
Phone: +358 20 5252 697
Mobile: +358 40 658 31 43
Thomas Forsman BW

Thomas Forsman

Claims Executive
Phone: +3581829601
Mobile: +358 40 922 68 89
david_falck

David Falck

Claims Executive
Phone: +358 18 29 741
Mobile: +358 457 342 14 24
anton_mansnerus_bw

Anton Mansnerus

Claims Executive
Phone: +46 102 88 96 04
Mobile: +46 73 934 44 13
henrik_thyren_bw

Henrik Thyrén

Claims Executive
Phone: +358 18 29671
Mobile: +358 40 922 68 93
mats_johansson_bw

Mats Johansson

Manager Adjusting and Following Claims
Phone: +46 8 425 02 541
Mobile: +46 72 077 21 17
henrik_tikkanen

Henrik Tikkanen

Claims Adjuster/Lawyer
Phone: +358 18 29 717
Mobile: +358 40 726 52 00
bw_56I0532

Susam Sommarlund

Claims Coordinator
Phone: +358 18 29 636
anna_k_bw

Anna Kuhlman

Claims Coordinator
Phone: +358 18 29 634

Jenny Appel_bw

Jenny Appel

Senior Claims Executive / Teamleader
Phone: +358 18 29 691
Mobile: +358 40 58 74 329
Silja_bw

Silja Jacoby

Claims Handler P&I
Phone: +358 18 29 639
Mobile: +358 40 922 89 55

Alandia Danderyd, sälj och skadeavdelningen

Lars Laitinen

Senior Claims Executive / Teamleader, Sweden
Phone: +46 8 505 884 89
Mobile: +46 70 369 60 64
Alandia Danderyd, sälj och skadeavdelningen Jenny Hellzon

Jenny Hellzon

Claims Handler, Sweden
Phone: +46 8 505 88 487
Mobile: +46 73 032 30 33