Experience that guides you
The Finnish team works closely with its customers and offers quick, personal service. With extensive experience in the maritime sector and a strong local presence, you receive clear answers and the right support—both in day-to-day matters and when something unexpected happens.
How it works for you
We place great emphasis on being available, easy to reach, and able to make decisions quickly when it matters. As a customer, you can easily get in touch with the right person. We understand the challenges and risks in the industry and provide advice tailored to your operations.
If a loss occurs, you receive co-ordinated support throughout the entire process. Our claims service team consists of qualified, experienced colleagues, and you have access to specialists with broad nautical, technical, legal and insurance expertise.
The team’s expertise
You will meet specialists from a range of backgrounds in underwriting, claims handling and customer service. Together, we have expertise in:
- Different types of vessels
- Rules and operational requirements in the market
- Risk assessment and loss prevention work
- Local conditions, including logistics, ports and the environment
By combining technical expertise with an understanding of how shipping operates in practice, you receive advice that is both practical and relevant.
This is what we offer you as a customer:
- Fast response and a clear point of contact.
- Practical advice based on extensive experience of the Finnish maritime market.
- Support throughout the customer journey – from quotation to claims handling.
- Clarity and stability thanks to Alandia’s long-standing presence in the region.
Underwriting
The team’s underwriters are responsible for risk assessment, customer dialogue and ongoing follow-up. They work closely with both direct customers and brokers, ensuring that each solution is clear, competitive and sustainable over the long term.
Laura Kuvaja
Underwriter, FIN
Jockum Lundsten
Underwriter, FIN, BalticClaims Service
The claims team supports customers when something unexpected happens. Their experience of both maritime claims and local processes means you quickly receive the help you need to move forward without unnecessary disruption.
Thomas Forsman
Claims Executive
Markus Willman
Claims Executive
Ronny Hindersson
Senior Claims Adviser
Tarja Bergvall
Legal ManagerBusiness Service
Business Service handles the administrative side of our business. The team manages registrations, documentation and practical routines, ensuring that cases and payments are processed correctly and on time. They contribute to smooth processes and an efficient workflow across the organisation.
Pia Fredriksson
Marine documentation and accounting specialist
Maria Thomasson
Marine documentation and accounting specialistFIND YOUR INSURANCE
Hull & Machinery Insurance
Our complete range of marine cover includes full hull and machinery as well as supplementary insurances.
P&I Insurance
Our P&I insurance provides the comfort of a foreseeable annual premium and can be complemented with other additional special covers.